Terms & Conditions


Virgin Loyalty Program referred to here below as the (Program) is a service that enables subscribers to earn points whenever they purchase at Virgin Megastores and then trade these points for gift vouchers.

Gift Vouchers referred to herebelow, are the vouchers earned by customers in return to collecting points and this voucher can be used to for a later discount.

Loyalty Card referred to herebelow as the (Card), means the card that the subscriber to this program earns and that must be represented at each purchase

General Conditions

This Program is and remains the property of Virgin Megastores Lebanon.

Virgin Megastore Lebanon reserves the right to amend the conditions of the Program benefits at any time, as well as to withdraw the Card, without prior notice.

If any clause of these terms and conditions shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses. These terms and conditions sets forth the entire understanding and agreement between you and Virgin Megastores Lebanon with respect to the subject matter hereof.
No person who is not a party to these terms shall have any right to enforce any term hereof.

Points Usage

To earn points for a transaction, your Card must be presented at the cash counter before payment.

For every 1 USD spent in a single transaction in any Virgin Megastore Lebanon store, 1 point is awarded to the customer’s account except for electronics and multimedia whereby 1 point is awarded to the customer's account for every 2 USD spent.

For decimal transactions, points will be rounded down to the lower value i.e. 1.99 USD of purchases give you 1 point in your account.

Every 1000 points accumulated in your account are equivalent to a 25 USD Gift Card, which you can redeem upon request; noting that no cash refund is allowed.

Points redeemed for gift vouchers will be governed by the terms and conditions listed on the back of the issued voucher.

Program members will earn points upon the purchase of Gift Vouchers.

Program members will not earn points on their redeemed loyalty Gift Vouchers.

Points accumulated will expire after one year

Gift Vouchers expires after six months of redemption

The rewards available for redemption of points may change at any time.

Half points will be granted during sales period which respectively take place in [specify the month/date] with the exception of departments not on sale.

Special promotions will be offered to cardholders from time to time with their own specific terms and conditions.

Loss or Damage

If your Card is lost or damaged, a replacement card can be obtained at any Virgin store.

Virgin Megastores Lebanon does not accept any responsibility of any kind towards the card holder if the card is lost, mutilated, stolen or utilized by a person other than the original cardholder.

The cardholder must therefore promptly inform Virgin Megastore Lebanon of any Loss, Mutilation when it occurs to enable Virgin to deactivate the stolen card. Virgin Megastores Lebanon is not responsible for any use of such points when the card is stolen, and before being informed by the legitimate owner of the cardholder. In any event, Virgin Megastores Lebanon shall not be held liable for any moral or material loss you may incur, directly or indirectly, due to any disclose of your username or password


You agree to indemnify Virgin Megastores Lebanon and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, losses, damages, costs and expenses, howsoever suffered or incurred due to or arising out of your breach of these terms and conditions, or your violation of any law or the rights of a third party.

Intellectual Property Rights

Your acceptance of the terms & conditions set forth herein means your acceptance and adherence that all the following are Virgin Megastore Lebanon’s property, and no individual is entitled to use any of them in any form what so ever.


Virgin Megastore Lebanon reserves the right to terminate the registered member’s right to benefit from the services provided through the site, and this program without reason or warning, which could lead to the cancelation of all information associated with the registered member’s account. In case of your desire to terminate your account please contact us, noting that all site utilization/use terms and conditions shall continue by their nature, even after account’s termination, including, for example, but not limited to, the provisions related to intellectual property

The termination of this program does not grant the cardholder any right in any unused points.

Instagram Follow
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