Terms & Conditions


Virgin Loyalty Program referred to here below as the (Program) is a service that enables subscribers to earn points whenever they purchase at Virgin Megastores and then trade these points for gift vouchers.

Gift Vouchers referred to herebelow, are the vouchers earned by customers in return to collecting points and this voucher can be used to for a later discount.

Loyalty Card referred to herebelow as the (Card), means the card that the subscriber to this program earns and that must be represented at each purchase

General Conditions

This Program is and remains the property of Virgin Megastores Lebanon.

Virgin Megastore Lebanon reserves the right to amend the conditions of the Program benefits at any time, as well as to withdraw the Card, without prior notice.

If any clause of these terms and conditions shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses. These terms and conditions sets forth the entire understanding and agreement between you and Virgin Megastores Lebanon with respect to the subject matter hereof.
No person who is not a party to these terms shall have any right to enforce any term hereof.

Points Usage

To earn points for a transaction, your Card must be presented at the cash counter before payment.

For every 1 USD spent in a single transaction in any Virgin Megastore Lebanon store, 1 point is awarded to the customer’s account except for electronics and multimedia whereby 1 point is awarded to the customer's account for every 2 USD spent.

For decimal transactions, points will be rounded down to the lower value i.e. 1.99 USD of purchases give you 1 point in your account.

Every 1000 points accumulated in your account are equivalent to a 25 USD Gift Card, which you can redeem upon request; noting that no cash refund is allowed.

Points redeemed for gift vouchers will be governed by the terms and conditions listed on the back of the issued voucher.

Program members will earn points upon the purchase of Gift Vouchers.

Program members will not earn points on their redeemed loyalty Gift Vouchers.

Points accumulated will expire after one year

Gift Vouchers expires after six months of redemption

The rewards available for redemption of points may change at any time.

Half points will be granted during sales period which respectively take place in [specify the month/date] with the exception of departments not on sale.

Special promotions will be offered to cardholders from time to time with their own specific terms and conditions.

Loss or Damage

If your Card is lost or damaged, a replacement card can be obtained at any Virgin store.

Virgin Megastores Lebanon does not accept any responsibility of any kind towards the card holder if the card is lost, mutilated, stolen or utilized by a person other than the original cardholder.

The cardholder must therefore promptly inform Virgin Megastore Lebanon of any Loss, Mutilation when it occurs to enable Virgin to deactivate the stolen card. Virgin Megastores Lebanon is not responsible for any use of such points when the card is stolen, and before being informed by the legitimate owner of the cardholder. In any event, Virgin Megastores Lebanon shall not be held liable for any moral or material loss you may incur, directly or indirectly, due to any disclose of your username or password


You agree to indemnify Virgin Megastores Lebanon and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, losses, damages, costs and expenses, howsoever suffered or incurred due to or arising out of your breach of these terms and conditions, or your violation of any law or the rights of a third party.

Intellectual Property Rights

Your acceptance of the terms & conditions set forth herein means your acceptance and adherence that all the following are Virgin Megastore Lebanon’s property, and no individual is entitled to use any of them in any form what so ever.


Virgin Megastore Lebanon reserves the right to terminate the registered member’s right to benefit from the services provided through the site, and this program without reason or warning, which could lead to the cancelation of all information associated with the registered member’s account. In case of your desire to terminate your account please contact us, noting that all site utilization/use terms and conditions shall continue by their nature, even after account’s termination, including, for example, but not limited to, the provisions related to intellectual property

The termination of this program does not grant the cardholder any right in any unused points.

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Google Home is a powerful speaker and voice Assistant. Play your music. Call your friends. Ask it questions. Control your home. It's your own Google, always ready to help. Be more at home with Google Home from Virgin Megastore! 🏡#GoogleHome #VirginMegastore
@_miaalam_ enjoying her time at Virgin Megastore! Tag us in your pictures to show some #VMLove and have the chance to be reposted. ❤️ #VMFamily #VirginMegastore
It’s Innovation Day! Did you know that 65% of today’s students will have careers that don’t exist yet? 💡 #littleBits #InnovationDay #VirginMegastore
Warning! ⚠️ You might actually like staring at this Brass Celestron telescope more than the stars! Get it now at Virgin Megastore ✨ #Celestron #Telescope #Stargazing #VirginMegastore
From the #1 New York Times bestselling author Jojo Moyes, a new book featuring her iconic heroine of Me Before You and After You, Louisa Clark. Funny, romantic, and poignant, Still Me follows Lou as she navigates how to stay true to herself, while pushing to live boldly in her brave new world. . . . Who’s a fan of the series and what do you think of the new addition?! 📚😍 #JojoMoyes #StillMe #VMReads
Staying in this Valentine’s Day? @le3beh3akrouteh has got you covered! Get it now at all Virgin Megastore branches 😂 #MatchYourLove #VMValentines
From the latest technology you both have to have to the inside jokes that always make you laugh. Today is about celebrating two people that are genuinely a perfect match inside out. Happy Valentine’s Day from Virgin Megastore! 💑💞🍫🌹#MatchYourLove #VMValentines
Just in time for that last minute Valentine’s Gift! #MatchYourLove with the Canon EOS 1300D and not one, but TWO lenses! For only $599.99 from now until Sunday, February 18th! 📸💞#CanonEOS1300D #VMValentines
Congratulations to @wassim_kadamani and @lara_daouk! 🎉❤️ You have won a UE MEGABOOM Bluetooth speaker! Way to #MatchYourLove this Valentine’s Day 💑💞 Thank you to all who participated and make sure to follow @virginmegastorelb for future competitions! #VMValentines #UEMegaboom . For an ongoing prize, don’t forget to tag us while using any product from #VirginMegastore for a chance to be reposted! 🙌🏽
“Fire and Fury” has landed at Virgin Megastore! With extraordinary access to the West Wing, Michael Wolff reveals what happened behind-the-scenes in the first nine months of the most controversial presidency of our time in Fire and Fury: Inside the Trump White House. 📚 #FireandFury #MichaelWolff #VMReads
#MotivationalMondays with @richardbranson #Repost ・・・ Say yes!
We have partnered with @twist.lb this Valentine’s Day to bring you exclusive rose boxes that will compliment any gift from Virgin Megastore! Put a twist on your Valentine’s gift and make that special someone extra happy. 💝🌹 #MatchYourLove #VMValentines
With the TrueClear Pro Advanced Screen Care system a trained professional applies one of the most advanced screen protectors with the utmost accuracy. Once applied, your phone will maintain the same look and feel as it had without any screen protection. Pass by and get your phone the invisible protection it needs! Service available at Virgin Megastore ABC Achrafieh and ABC Dbayeh.📱#Belkin #TruClearPro #VirginMegastore
This Valentine’s Day, get the hottest deals at Virgin Megastore! Make sure you are a Loyalty Card holder in order to get the best gifts for less. Have a look 😍💞 #VMDeals #MatchYourLove #VMValentines
Everyone’s going crazy about the Chocolate Smash Heart! The only broken heart that will bring tears of joy this Valentines Day!💔 Don’t forget tomorrow is your last day to purchase your gift from Virgin Megastore and get it wrapped in a complimentary Chocolate Smash Heart by February 14th. Any orders after Sunday, February 11 will be delivered after Valentine’s Day. Limited quantities available so no last minute shopping! *Terms and conditions apply* 🍫💝@betterfromscratch #ChocolateSmashHeart #MatchYourLove #ValentinesDay #VMValentines #VirginMegastore #BetterFromScratch
#MatchYourLove this Valentine’s Day with Virgin Megastore! We have got some great ideas for the ultimate gifts that’ll have everyone saying #CoupleGoals. 😍💞#VMValentines
It’s competition time! 🎉 We’re feeling the Valentine’s Day spirit at Virgin Megastore! This means we’re giving away a UE MEGABOOM to one lucky winner! All you have to do is: . 1- Like this picture, tag a friend, and comment “#MatchYourLove.” 2- Find the other posts for Valentine’s Day on our page, like the posts, tag a friend, and comment “🔨” on the Chocolate Smash Heart video, “🌹” on the Rose Boxes post, and “💞” on the #MatchYourLove couples video. 3- Let your friends tag you back with the same comments to #MatchYourLove and triple your chances in winning! 4- Make sure you are all following @virginmegastorelb! . The winner will be announced on Tuesday, February 13th. Goodluck and Happy Valentine’s Day! ❤️ #MatchYourLove #VMValentines
The concept of #MatchYourLove is not just about matching accessories and gadgets. It’s about two people that are genuinely a perfect match inside out. Happy Valentines Day from Virgin Megastore! 💑💞🍫🌹 #VMValentines #HappyValentinesDay #VirginMegastore
Love is hard to find, but keys aren’t with the special Valentine’s Edition Chipolo! #MatchYourLove and buy 2 to get 15% off both! #Chipolo #VMValentines #HappyValentinesDay
The only broken heart that will bring tears of joy this Valentines Day!💔 Purchase your gift from Virgin Megastore and get it wrapped in a complimentary Chocolate Smash Heart. The video says it all! Limited quantities available so no last minute shopping! *Terms and conditions apply* 🍫💝@betterfromscratch #ChocolateSmashHeart #MatchYourLove #ValentinesDay #VMValentines #VirginMegastore #BetterFromScratch