Terms & Conditions


Virgin Loyalty Program referred to here below as the (Program) is a service that enables subscribers to earn points whenever they purchase at Virgin Megastores and then trade these points for gift vouchers.

Gift Vouchers referred to herebelow, are the vouchers earned by customers in return to collecting points and this voucher can be used to for a later discount.

Loyalty Card referred to herebelow as the (Card), means the card that the subscriber to this program earns and that must be represented at each purchase

General Conditions

This Program is and remains the property of Virgin Megastores Lebanon.

Virgin Megastore Lebanon reserves the right to amend the conditions of the Program benefits at any time, as well as to withdraw the Card, without prior notice.

If any clause of these terms and conditions shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses. These terms and conditions sets forth the entire understanding and agreement between you and Virgin Megastores Lebanon with respect to the subject matter hereof.
No person who is not a party to these terms shall have any right to enforce any term hereof.

Points Usage

To earn points for a transaction, your Card must be presented at the cash counter before payment.

For every 1 USD spent in a single transaction in any Virgin Megastore Lebanon store, 1 point is awarded to the customer’s account except for electronics and multimedia whereby 1 point is awarded to the customer's account for every 2 USD spent.

For decimal transactions, points will be rounded down to the lower value i.e. 1.99 USD of purchases give you 1 point in your account.

Every 1000 points accumulated in your account are equivalent to a 25 USD Gift Card, which you can redeem upon request; noting that no cash refund is allowed.

Points redeemed for gift vouchers will be governed by the terms and conditions listed on the back of the issued voucher.

Program members will earn points upon the purchase of Gift Vouchers.

Program members will not earn points on their redeemed loyalty Gift Vouchers.

Points accumulated will expire after one year

Gift Vouchers expires after six months of redemption

The rewards available for redemption of points may change at any time.

Half points will be granted during sales period which respectively take place in [specify the month/date] with the exception of departments not on sale.

Special promotions will be offered to cardholders from time to time with their own specific terms and conditions.

Loss or Damage

If your Card is lost or damaged, a replacement card can be obtained at any Virgin store.

Virgin Megastores Lebanon does not accept any responsibility of any kind towards the card holder if the card is lost, mutilated, stolen or utilized by a person other than the original cardholder.

The cardholder must therefore promptly inform Virgin Megastore Lebanon of any Loss, Mutilation when it occurs to enable Virgin to deactivate the stolen card. Virgin Megastores Lebanon is not responsible for any use of such points when the card is stolen, and before being informed by the legitimate owner of the cardholder. In any event, Virgin Megastores Lebanon shall not be held liable for any moral or material loss you may incur, directly or indirectly, due to any disclose of your username or password


You agree to indemnify Virgin Megastores Lebanon and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, losses, damages, costs and expenses, howsoever suffered or incurred due to or arising out of your breach of these terms and conditions, or your violation of any law or the rights of a third party.

Intellectual Property Rights

Your acceptance of the terms & conditions set forth herein means your acceptance and adherence that all the following are Virgin Megastore Lebanon’s property, and no individual is entitled to use any of them in any form what so ever.


Virgin Megastore Lebanon reserves the right to terminate the registered member’s right to benefit from the services provided through the site, and this program without reason or warning, which could lead to the cancelation of all information associated with the registered member’s account. In case of your desire to terminate your account please contact us, noting that all site utilization/use terms and conditions shall continue by their nature, even after account’s termination, including, for example, but not limited to, the provisions related to intellectual property

The termination of this program does not grant the cardholder any right in any unused points.

Instagram Follow
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Say Goodbye to frayed and tangled cables,and switch it up to the NEW @case.mate Wireless Charger and boost your phones even faster!
Meet Anthony Touma for the NEW Album signing of 'UPS AND DOWNS' this Thursday July 19th at Virgin Megastore ABC Achrafieh at 6:00 PM! See you there🎶
Say Hello to perfect Selfies! Introducing the F7 OPPO @oppo_mobile Smartphones with the best AI Selfie Generator, a 25 MP Selfie Camera, and a 6.23’’ Full HD Screen providing the best mobile experiences. Make your selfies come alive & Get yours NOW! #oppo #selfie #mobile #beirutshopping #instabeirut #instastyle #instalebanon #beirut #selfielove #experience #VirginMegastore
Jump into the 2D World with these artistic bags from @jumpfrompaper that literally just escaped the papers and into the real world! Get Yours Now! #jumpfrompaper #popcornandeggslb #cartoon #bags #wallets #2dbags #beirutfashion #beirutstreetstyle #beirutshopping #creative #fun #lifestyle #ootd #VirginMegastore
Calling out ALL Panini Collectors! The 3rd and Final Round of Panini is Here! Join us on Thursday, July 12th at Beirut Souks & ABC Achrafieh from 4PM Till 9PM for the last chance to exchange your duplicates and complete what's missing in your collections! See You All There⚽️ #panini #fifa18 #teams #soccer #VirginMegastore
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Both Raquel Bahnam and her book Sense of Tumor were born to raise awareness. At the age of 21, a week after graduating from advertising, Raquel was diagnosed with the nasty C-Word. But it clearly runs in her blood because she managed to turn her battle into an uplifting funny book. Cancer? Funny? Let's just say it's her kind of tumor - I mean, humor! Join us on the Wednesday July 11th, at ABC Dbayeh at 6:00 PM to help Raquel and her book Sense of Tumor to raise awareness! *All funds will go as donation for the Leukemia Awareness and Cancer Research*
Dyson's aim is to make things work better for us. And this is through their passion in science, engineering and advanced technologies. Visit our stores to get a glimpse of what they have in store for you!
We are pleased to announce that The Academy Award Nominee @theinsultmovie DVD is now available at our stores😍 #Repost @adelkaramofficialinsta • • • • • Glad to announce the release of the Academy Award Nominee @theinsultmovie on DVD this weekend in all @virginmegastorelb outlets and Video Stores in the Middle East. Much Love for all of You❤️❤️❤️
After their success, Hollywood's hottest stand-up comedians  are back for some more good laughs in Beirut! Don't miss the funniest lineup in town from July 20 till July 22 at St. George Yacht Club. And to all our Loyalty Cardholders, benefit from 15% discount on your tickets
Round 2 of Panini is ON! Join us on Thursday, July 5 at Virgin Megastore Beirut City Center and Beirut Souks to continue trading your duplicates and complete your collections!  See You There!⚽️
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Former WWE Champion Rey Mysterio is virtually back in the WWE 2k19 Edition! Pre-order him as your bonus character NOW and get your special edition before anyone else! #ps4 #game #WWE #ReyMysterio #VirginMegastore
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#MotivationalMondays with @richardbranson #Repost
Happy Father’s Day from Virgin Megastore! Tag your dads and show them they’re the true champions this World Cup season! 🧔🏽🏆 #MyFatherMyChampion #FathersDay #VirginMegastore
Virgin Megastore is your ULTIMATE destination this Father’s Day! Look through these awesome promotions for gifts your DADS will go crazy for 🧔🏽👨‍👩‍👧‍👦 #MyFatherMyChampion #FathersDay #VirginMegastore
Meet us at Virgin Megastore Beirut Souks for the P20 experience! #Repost @huaweimobilelebanon ・・・ Make sure to join us starting today till 25th of June at our booth in Beirut Souks! You'll be able to experience the world's FIRST Leica Triple Camera and win instant gifts! You can also pass by Virgin Megastore Lebanon in Beirut Souks to get the HUAWEI P20 Pro! #P20ProRoadshowLB #40MPTripleCamera