Help

1. What can I do on the Virgin Megastore Loyalty Program website?

You can check all your transactions online. You can check and view your points, transactions, redemptions, and view your statement of account. You can also view offerings and promotions.

2. What type of communications can I expect from the Virgin Megastore Loyalty Program and from which channel?

At the moment, you will be receiving e-mails from us from time to time on on-going promotions, offers and contests. Please be reminded that Virgin Megastore will never ask for your bank account details online. Contest winners lists will be broadcasted over at our official site and communicated through email and or SMS. For further enquiries on this you can email us at thecard@retail-me.com

3. How to join “The Card”?

Receive “The Card” at the cash counter upon your purchase or through our Customer Service desks.

Activate your account :

Save yourself the hassle and activate your card on spot through the tablets available in our branches.

Short in time? Activate your card through our website www.virginmegastore.com.lb

4. I did not receive my activation email. What do I do?

Please check in your Junk mail or Spam inbox. If you fail to locate this, please email us at thecard@retail-me.com to check on your email address and for further advice.

5. I forgot my password. What do I do?

Click on the ‘Forgot Password’ and you will receive an email with a new password.

6. What kind of password is considered best?

We advise you to compose your password using:

Mixture of lower case letters and upper case letters

Alphanumerical

Minimum length of at least 6

Instagram Follow
#MotivationalMondays by @richardbranson #Repost @richardbranson • • • • • Make your move
Say Goodbye to frayed and tangled cables,and switch it up to the NEW @case.mate Wireless Charger and boost your phones even faster!
Meet Anthony Touma for the NEW Album signing of 'UPS AND DOWNS' this Thursday July 19th at Virgin Megastore ABC Achrafieh at 6:00 PM! See you there🎶
Say Hello to perfect Selfies! Introducing the F7 OPPO @oppo_mobile Smartphones with the best AI Selfie Generator, a 25 MP Selfie Camera, and a 6.23’’ Full HD Screen providing the best mobile experiences. Make your selfies come alive & Get yours NOW! #oppo #selfie #mobile #beirutshopping #instabeirut #instastyle #instalebanon #beirut #selfielove #experience #VirginMegastore
Jump into the 2D World with these artistic bags from @jumpfrompaper that literally just escaped the papers and into the real world! Get Yours Now! #jumpfrompaper #popcornandeggslb #cartoon #bags #wallets #2dbags #beirutfashion #beirutstreetstyle #beirutshopping #creative #fun #lifestyle #ootd #VirginMegastore
Calling out ALL Panini Collectors! The 3rd and Final Round of Panini is Here! Join us on Thursday, July 12th at Beirut Souks & ABC Achrafieh from 4PM Till 9PM for the last chance to exchange your duplicates and complete what's missing in your collections! See You All There⚽️ #panini #fifa18 #teams #soccer #VirginMegastore
Create memories and share your lifetime journeys and adventures with the most portable drone : DJI Mavic Air! @djilebanon #djimavicair #VirginMegastore
Both Raquel Bahnam and her book Sense of Tumor were born to raise awareness. At the age of 21, a week after graduating from advertising, Raquel was diagnosed with the nasty C-Word. But it clearly runs in her blood because she managed to turn her battle into an uplifting funny book. Cancer? Funny? Let's just say it's her kind of tumor - I mean, humor! Join us on the Wednesday July 11th, at ABC Dbayeh at 6:00 PM to help Raquel and her book Sense of Tumor to raise awareness! *All funds will go as donation for the Leukemia Awareness and Cancer Research*
Dyson's aim is to make things work better for us. And this is through their passion in science, engineering and advanced technologies. Visit our stores to get a glimpse of what they have in store for you!
We are pleased to announce that The Academy Award Nominee @theinsultmovie DVD is now available at our stores😍 #Repost @adelkaramofficialinsta • • • • • Glad to announce the release of the Academy Award Nominee @theinsultmovie on DVD this weekend in all @virginmegastorelb outlets and Video Stores in the Middle East. Much Love for all of You❤️❤️❤️
After their success, Hollywood's hottest stand-up comedians  are back for some more good laughs in Beirut! Don't miss the funniest lineup in town from July 20 till July 22 at St. George Yacht Club. And to all our Loyalty Cardholders, benefit from 15% discount on your tickets
Round 2 of Panini is ON! Join us on Thursday, July 5 at Virgin Megastore Beirut City Center and Beirut Souks to continue trading your duplicates and complete your collections!  See You There!⚽️
Stay trendy with the coolest notebooks out there! Express yourself by picking your favorite @cherrynote design at the most convenient prices! Get them before they're gone!🍒
Former WWE Champion Rey Mysterio is virtually back in the WWE 2k19 Edition! Pre-order him as your bonus character NOW and get your special edition before anyone else! #ps4 #game #WWE #ReyMysterio #VirginMegastore
Congratulations to our winners from the Father's Day Activations!😍❤ #winners🏆 #competition #VirginMegastore
#MotivationalMondays with @richardbranson #Repost
Happy Father’s Day from Virgin Megastore! Tag your dads and show them they’re the true champions this World Cup season! 🧔🏽🏆 #MyFatherMyChampion #FathersDay #VirginMegastore
Virgin Megastore is your ULTIMATE destination this Father’s Day! Look through these awesome promotions for gifts your DADS will go crazy for 🧔🏽👨‍👩‍👧‍👦 #MyFatherMyChampion #FathersDay #VirginMegastore
Meet us at Virgin Megastore Beirut Souks for the P20 experience! #Repost @huaweimobilelebanon ・・・ Make sure to join us starting today till 25th of June at our booth in Beirut Souks! You'll be able to experience the world's FIRST Leica Triple Camera and win instant gifts! You can also pass by Virgin Megastore Lebanon in Beirut Souks to get the HUAWEI P20 Pro! #P20ProRoadshowLB #40MPTripleCamera