Help

1. What can I do on the Virgin Megastore Loyalty Program website?

You can check all your transactions online. You can check and view your points, transactions, redemptions, and view your statement of account. You can also view offerings and promotions.

2. What type of communications can I expect from the Virgin Megastore Loyalty Program and from which channel?

At the moment, you will be receiving e-mails from us from time to time on on-going promotions, offers and contests. Please be reminded that Virgin Megastore will never ask for your bank account details online. Contest winners lists will be broadcasted over at our official site and communicated through email and or SMS. For further enquiries on this you can email us at thecard@retail-me.com

3. How to join “The Card”?

Receive “The Card” at the cash counter upon your purchase or through our Customer Service desks.

Activate your account :

Save yourself the hassle and activate your card on spot through the tablets available in our branches.

Short in time? Activate your card through our website www.virginmegastore.com.lb

4. I did not receive my activation email. What do I do?

Please check in your Junk mail or Spam inbox. If you fail to locate this, please email us at thecard@retail-me.com to check on your email address and for further advice.

5. I forgot my password. What do I do?

Click on the ‘Forgot Password’ and you will receive an email with a new password.

6. What kind of password is considered best?

We advise you to compose your password using:

Mixture of lower case letters and upper case letters

Alphanumerical

Minimum length of at least 6

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🎉 Competition Time! And this time it’s BIG! 🎉 Who would like to win 2 tickets to see the @hollywoodpopupcomedyclub on April 27,28, or 29? All you have to do is leave a funny caption for this picture of Jamie Kennedy (who will be one of the acts at the show) and tag your friends! There will be 5 winners in total so get creative and may the funniest win! 😂🤣🎬 . . . Here is our caption entry: “When you remember that tomorrow is Monday”
🎉 Competition Time! 🎉 Vox cinemas will be turning 5 next week and what better way to celebrate this than to giveaway 10 pairs of tickets to 10 lucky winners for the most anticipated movie of all time! All you have to do is answer the following question and tag your movie buddy to be in the draw to watch Avengers: Infinity War on April 24th. Goodluck! 🎬🎞📽 #VoxTurns5 #VirginMegastore . . . According to Marvel Studios, around how many main characters are there in Avengers: Infinity War?
Introducing the high suction, self-charging Eufy RoboVac 11! With drop-sensing technology and a high-performance filter for pet fur, you’d never have to worry about cleaning again! Get it now at Virgin Megastore! 😄 🏠 #Anker #Eufy #Robovac11
#MotivationalMondays with @richardbranson #Repost ・・・ If I’m feeling frustrated or exhausted, one of the best things I’ve learned to do is rest, rather than give up
Coming all the way from the U.S.A. To Beirut, the @hollywoodpopupcomedyclub is a comedy show you wouldn’t want to miss! 😂 Join the huge names from Hollywood, Jeremy Piven, Harland Williams, Jamie Kennedy, Skylar Stone, Jade Catta-Preta, and Justin Rupple for 3 nights of non-stop laughs from April 27- April 29 at the St. Georges Yacht Club. ⚠️Attention to all Virgin Megastore loyalty cardholders! Purchase your tickets from Virgin Megastore in order to receive an automatic 15% discount. Also, purchase 10 tickets and receive 2 free VIP tickets to the Cocktails with Comedians event!⚠️ 🇺🇸🇱🇧🎬 #Comedy #StandUp #Hollywood #VirginMegastore
Meet us tomorrow at ABC Verdun from 6-8PM for the book signing with Ghada Haddad. Her new book, “My First Book of Good Habits,” is a guaranteed hit for the young ones. See you there! 📚👶🏽#GhadaHaddad #VMBookSignings
🎉🎉 CONGRATULATIONS TO @alexoutoftheoffice for being super creative with his Easter Eggs and giving true meaning to #CREATEASTER 🎉🎉 You have won a Bose Sounddock XT 2 speaker! Thank you to all the participants, we really enjoyed all the creativity! Check out his awesome entry🐣 Stay tuned for many more competitions coming up very soon! #Repost #VMWinner #CREATEASTER ・・・ Egg-stra special Easter with @virginmegastorelb !!❤🥚🐰 • (🔊SOUND ON) #createaster #eastereggs #easter #emoji #eggs
#MotivationalMondays with @richardbranson #Repost ・・・ Keep it simple!
Happy Easter from Virgin Megastore! 🐣 We encourage you all to get inspired and don’t forget to show us your creative eggs! 😄#HappyEaster #CREATEASTER
Capture your most exciting adventures with the GoPro Fusion camera! Voice command functions allow for hands-free filming for selfie-style video, while access to the GoPro app lets you preview footage and stitch video all from your smartphone. Featuring VR recording capabilities and next-level video stabilization, the GoPro Fusion camera delivers immersive video quality and virtual reality compatibility. 🏂🏊🏽‍♂️🧗🏽‍♀️🚴🏽‍♂️🏄🏽‍♂️ 📷 #GoPro #Fusion #VirginMegastore
The Gentlemen’s Hardware series puts a significant style and edge on all your everyday essentials. It’s the ultimate gear you didn’t know you needed!🤵🏽🍕🥃🏕 #GentlemensHardware #Edgy #VirginMegastore
#MotivationalMondays with @richardbranson #Repost
Happy Easter from Virgin Megastore! 🐣 We encourage you all to get inspired and don’t forget to show us your creative eggs! 😄#HappyEaster #CREATEASTER
Watch your favorites anytime anywhere with the LG PH550G Projector! Where’s the strangest place you have rooted for your team? 📽⚽️ #LG #GameNight #VirginMegastore
It’s Easter time and do we have a FUN competition for you! 🎉 We want you to get inspired by what you like and recreate it with your Easter Eggs! (Bonus points if it’s anything related to Virgin Megastore) Post your creative eggs on your profiles and tag #CREATEASTER @virginmegastorelb for your eggs to be reposted on our page and a chance to win the Bose Sounddock speaker! Get creative! 🐰🐣 #CREATEASTER #VMEaster #EasterEggs #HappyEaster *You have until April 9 to submit your creations*
Calling all gamers! The Spring Offer is here! 🎉 Get amazing deals on your favorite titles from now until April 7. Stop by any Virgin Megastore and check them out! 🎮👾 #VMGamers #VideoGames
🎉🎉 CONGRATULATIONS TO @taliatabbah for showing true #VMHappiness 🎉🎉 You have won two pairs of Happy Plugs earphones! Thank you to all the participants, we really enjoyed all the positive energy 😄 Stay tuned for many more competitions coming up very soon! #Repost #VMWinner #HappyPlugs ・・・ Crazy fam, crazy times, and a happiness that drives us crazy!! 😮 #vmhappiness @virginmegastorelb
The beautiful item we’ve all been waiting for is now at Virgin Megastore! The Apple HomePod is a powerful speaker that sounds amazing and adapts to wherever it’s playing. It’s also an intelligent home assistant, capable of handling everyday tasks — and controlling your smart home. HomePod takes the listening experience to a whole new level. And that’s just the beginning. 📱🏡 #Apple #HomePod #VirginMegastore
#MotivationalMondays with @richardbranson ・・・ Don't let self-doubt stop you from doing everything you want
Meet us today for Earth Hour at Beirut Waterfront starting at 12PM and connect to our Free WiFi during the event! @earthhourleb 🌍#Connect2Earth